We asked
Africa Imports about their shipping and returns policy. Their
e-mail reply is below.
"We
do accept and process orders from the UK. There are two methods
of payment for these orders(Wire Transfer and Paypal). There is
a $10.00 fee when paying with a Wire Transfer. There also is a
handling and shipping charge that is figured out once the merchandise
has been packed. You are giving a choice between FedEx, UPS, and
US Mail for shipping. When we first recieve an International order,
each customer is sent the following e-mail. Once a customer responds
and agrees, we process the order.
Thank
you for your recent order with Africa Imports. To send orders
outside of the US, there are some extra things needed.
1.
We are unable to process credit cards from banks outside of the
United States. We can accept wire transfers or any monies sent
to us as long as they are in U.S. dollars.
2. Unless you choose the shipping company we will ship the least
expensive way, We will tell you the total cost of your order including
shipping. But we will not know the exact cost until after your
order is packed.
3. We are not a customs broker and are unable to help you with
customs. If there are any extra charges by the country to which
the package is being shipped, these costs are extra, and are not
included in your payment to us. You may have additional costs
for customs and for clearing that are not included in your bill
from us. We are also not responsible for any customs delays in
receiving your order, this is beyond our control and will not
be acceptable as a reason for refusal of the goods sent.
4. If you receive any damaged goods you must contact the shipping
company as soon as possible in order to process any claims. If
the item(s) did not appear to be damaged in shipping contact us
as soon as possible so that we might make sure you are happy with
your order. Do not discard the box or packaging material until
the matter is settled.
5. We have a 100% guarantee that you will be happy with the goods
sent, but shipping costs and customs fees are not refundable.
Thank
you again for your order and contact us any time with any questions."
Their clothes look excellent, and worth the little
bit of extra effort, in our opinion.